Analytics & Dashboards for Debt Recovery Teams
Analytics & Dashboards for Debt Recovery Teams
Analytics & Dashboards for Debt Recovery Teams
Make informed decisions with real-time metrics across strategies, agent calls, and automated workflows — without switching tools.
Make informed decisions with real-time metrics across strategies, agent calls, and automated workflows — without switching tools.
Make informed decisions with real-time metrics across strategies, agent calls, and automated workflows — without switching tools.
Smarter Decisions Start with Smarter Data
Get complete visibility into collections performance, team efficiency, and strategy outcomes — all in one place.
Unified Collections Dashboard
Track recovery performance, campaign outcomes, and agent activity in real time.
Workflow & Strategy Analytics
Compare workflows and strategies side-by-side to learn what drives higher recovery.
Team Performance Dashboard
Monitor agent efficiency, productivity benchmarks, and coaching opportunities.
VoIP Call Analytics
Dive into call sentiment, duration, and outcomes to improve conversations.
Smarter Decisions Start with Smarter Data
Get complete visibility into collections performance, team efficiency, and strategy outcomes — all in one place.
Unified Collections Dashboard
Track recovery performance, campaign outcomes, and agent activity in real time.
Workflow & Strategy Analytics
Compare workflows and strategies side-by-side to learn what drives higher recovery.
Team Performance Dashboard
Monitor agent efficiency, productivity benchmarks, and coaching opportunities.
VoIP Call Analytics
Dive into call sentiment, duration, and outcomes to improve conversations.
Smarter Decisions Start with Smarter Data
Get complete visibility into collections performance, team efficiency, and strategy outcomes — all in one place.
Unified Collections Dashboard
Track recovery performance, campaign outcomes, and agent activity in real time.
Workflow & Strategy Analytics
Compare workflows and strategies side-by-side to learn what drives higher recovery.
Team Performance Dashboard
Monitor agent efficiency, productivity benchmarks, and coaching opportunities.
VoIP Call Analytics
Dive into call sentiment, duration, and outcomes to improve conversations.
Full-Funnel Visibility for Collections Teams
Full-Funnel Visibility for Collections Teams
Full-Funnel Visibility for Collections Teams
Monitor progress, uncover opportunities, and fine-tune strategies with live performance data from every part of your collections operation.
Monitor progress, uncover opportunities, and fine-tune strategies with live performance data from every part of your collections operation.
Monitor progress, uncover opportunities, and fine-tune strategies with live performance data from every part of your collections operation.
Unified Collections Dashboard
Track recovery performance and campaign health — all in one place.
Get a centralized view of all your collection efforts, helping you spot trends, fix gaps, and scale what works.
Monitor real-time payment recovery metrics
Visualize performance across agents, cohorts, and workflows
Detect drop-offs and optimize follow-up timing
Compare recovery rates across customer segments
..And more
Unified Collections Dashboard
Track recovery performance and campaign health — all in one place.
Get a centralized view of all your collection efforts, helping you spot trends, fix gaps, and scale what works.
Monitor real-time payment recovery metrics
Visualize performance across agents, cohorts, and workflows
Detect drop-offs and optimize follow-up timing
Compare recovery rates across customer segments
..And more
Unified Collections Dashboard
Track recovery performance and campaign health — all in one place.
Get a centralized view of all your collection efforts, helping you spot trends, fix gaps, and scale what works.
Monitor real-time payment recovery metrics
Visualize performance across agents, cohorts, and workflows
Detect drop-offs and optimize follow-up timing
Compare recovery rates across customer segments
..And more
Workflow & Strategy Insights
Use AI-powered dashboards to assess the performance of each strategy and workflow so you can iterate quickly.
Compare A/B-tested workflows and campaigns
Measure ROI and recovery rate by channel and tone
Identify high-performing automations or bottlenecks
Optimize frequency, timing, and escalation rules
And more
Workflow & Strategy Insights
Use AI-powered dashboards to assess the performance of each strategy and workflow so you can iterate quickly.
Compare A/B-tested workflows and campaigns
Measure ROI and recovery rate by channel and tone
Identify high-performing automations or bottlenecks
Optimize frequency, timing, and escalation rules
And more
Workflow & Strategy Insights
Use AI-powered dashboards to assess the performance of each strategy and workflow so you can iterate quickly.
Compare A/B-tested workflows and campaigns
Measure ROI and recovery rate by channel and tone
Identify high-performing automations or bottlenecks
Optimize frequency, timing, and escalation rules
And more
Team Performance
Coach better. Scale faster. Improve consistently.
Give managers the data they need to track agent performance, improve conversations, and boost outcomes.
View individual agent dashboards with key KPIs
Track sentiment and success rate across calls
Surface coaching opportunities with auto-flagged transcripts
Benchmark team performance over time
..And more
Team Performance
Coach better. Scale faster. Improve consistently.
Give managers the data they need to track agent performance, improve conversations, and boost outcomes.
View individual agent dashboards with key KPIs
Track sentiment and success rate across calls
Surface coaching opportunities with auto-flagged transcripts
Benchmark team performance over time
..And more
Team Performance
Coach better. Scale faster. Improve consistently.
Give managers the data they need to track agent performance, improve conversations, and boost outcomes.
View individual agent dashboards with key KPIs
Track sentiment and success rate across calls
Surface coaching opportunities with auto-flagged transcripts
Benchmark team performance over time
..And more
Results That Speak for Themselves
Results That Speak for Themselves
Results That Speak for Themselves
Financeops delivers measurable outcomes that traditional collections can’t match — all with zero friction and full transparency.
Financeops delivers measurable outcomes that traditional collections can’t match — all with zero friction and full transparency.
Financeops delivers measurable outcomes that traditional collections can’t match — all with zero friction and full transparency.
Customers
Amount Collected Yearly
Hours Saved
Frequently Asked Questions
Find quick answers about our services. Reach out to us directly for more information!
What is the FinanceOps Strategy & Workflow Builder?
It’s a no-code tool that lets you create, test, and run intelligent collection workflows. Segment accounts, assign strategies, automate actions, and personalize messaging — all in one visual builder.
Can I segment customers for different workflows?
Yes. Our Cohort Builder allows you to group accounts by DPD (days past due), payment history, risk level, and more — so you can apply the most effective strategy to each group.
What types of actions can I automate?
You can automate payment reminders, legal escalations, tone-adjusted messages, follow-ups, and agent handoffs. Workflows can span multiple channels — like email, WhatsApp, SMS, and IVR.
What is tone-based messaging?
FinanceOps lets you set the emotional tone (friendly, neutral, firm) for each message. The system uses AI to generate copy that fits the stage of recovery and the customer’s profile, helping maintain empathy and results.
How do A/B tests work in the Strategy Builder?
You can test variations of workflows, contact timing, messaging tone, or escalation steps. The system tracks performance across cohorts and lets you pick the most effective strategy — optimizing recoveries over time.
What is the FinanceOps Strategy & Workflow Builder?
It’s a no-code tool that lets you create, test, and run intelligent collection workflows. Segment accounts, assign strategies, automate actions, and personalize messaging — all in one visual builder.
Can I segment customers for different workflows?
Yes. Our Cohort Builder allows you to group accounts by DPD (days past due), payment history, risk level, and more — so you can apply the most effective strategy to each group.
What types of actions can I automate?
You can automate payment reminders, legal escalations, tone-adjusted messages, follow-ups, and agent handoffs. Workflows can span multiple channels — like email, WhatsApp, SMS, and IVR.
What is tone-based messaging?
FinanceOps lets you set the emotional tone (friendly, neutral, firm) for each message. The system uses AI to generate copy that fits the stage of recovery and the customer’s profile, helping maintain empathy and results.
How do A/B tests work in the Strategy Builder?
You can test variations of workflows, contact timing, messaging tone, or escalation steps. The system tracks performance across cohorts and lets you pick the most effective strategy — optimizing recoveries over time.
What is the FinanceOps Strategy & Workflow Builder?
It’s a no-code tool that lets you create, test, and run intelligent collection workflows. Segment accounts, assign strategies, automate actions, and personalize messaging — all in one visual builder.
Can I segment customers for different workflows?
Yes. Our Cohort Builder allows you to group accounts by DPD (days past due), payment history, risk level, and more — so you can apply the most effective strategy to each group.
What types of actions can I automate?
You can automate payment reminders, legal escalations, tone-adjusted messages, follow-ups, and agent handoffs. Workflows can span multiple channels — like email, WhatsApp, SMS, and IVR.
What is tone-based messaging?
FinanceOps lets you set the emotional tone (friendly, neutral, firm) for each message. The system uses AI to generate copy that fits the stage of recovery and the customer’s profile, helping maintain empathy and results.
How do A/B tests work in the Strategy Builder?
You can test variations of workflows, contact timing, messaging tone, or escalation steps. The system tracks performance across cohorts and lets you pick the most effective strategy — optimizing recoveries over time.
Transform Your Financial Processes
Join thousands of businesses already saving time and money with FinanceOps
COMMUNITY
See a demo
© FinanceOps 2025
Transform Your Financial Processes
Join thousands of businesses already saving time and money with FinanceOps
COMMUNITY
See a demo
© FinanceOps 2025
Transform Your Financial Processes
Join thousands of businesses already saving time and money with FinanceOps
COMMUNITY
See a demo
© FinanceOps 2025