Promise to Pay

Image of P2P
Image of P2P
Image of P2P

Promise to Pay (P2P)

Definition: A Promise to Pay (P2P) agreement is a legal commitment made by a debtor to pay a certain sum by a predetermined future date. Small and medium-sized businesses (SMEs) can better manage past-due accounts, increase recovery rates, and preserve a healthy cash flow with the support of this structured payback promise. P2P agreements are being utilised more and more in debt collection processes to expedite follow-ups and minimise payment delays. They can be recorded manually or digitally.

Why Promise to Pay Matters 

Predictability of Cash Flow: P2P gives SMEs a schedule for future payments, which helps them more confidently manage their operating costs and predict financial inflows.

Quicker Recuperation from Debt: Self-selected commitments are more likely to be kept by debtors. Digital P2P tools improve overall collection performance by reducing past-due invoices by up to 30%.

Reduced Costs of Collection: P2P lowers operating costs and frees up internal resources by eliminating the need for human interventions or repetitive follow-ups.

Better Experience for Customers: P2P agreements are less intrusive and give debtors more control than aggressive collection techniques, which builds trust and enduring partnerships.

Data-Informed Choices: Digital P2P platforms offer insights into debtor behavior, helping SMEs adjust strategies, prioritize high-risk accounts, and track the success of collection efforts.

How Promise to Pay Operates

  • The SME or its collections partner offers a P2P alternative to a debtor who is unable to make payments right away.

  • Through a secure online interface or verbal agreement, the debtor chooses a future date for payment.

  • The commitment is noted, and in the run-up to the deadline, automatic reminders are delivered.

  • The invoice is closed if the promise is met. If not, additional measures are taken to collect.

  • In order to minimise friction, the SME keeps an eye on P2P agreements for compliance and only follows up when necessary.

P2P's Digital Benefit for Collections

  • Automated Outreach: Guarantees that each debtor receives and accepts the payment schedule.

  • P2P systems monitor all pledges and payment statuses in real time, all inside a single dashboard.

  • Integrated Workflows: ERP and finance platforms can incorporate digital tools.

  • Compliance Assurance: The majority of systems abide by international laws pertaining to debt collection and data privacy.

  • Scalable for SMEs: Digital P2P tools are made to be simple to use and require little in the way of IT support.

Promise to Pay's advantages
FAQs

P2P in collections: what is it?

In a Promise to Pay (P2P) repayment arrangement, the debtor agrees to pay the remaining balance on or before a specified future date.

Does P2P have legal enforceability?

Written promissory notes and other formal P2P agreements have legal force behind them. Although they might not be as easily enforced, informal agreements can nonetheless be used to enhance legal collections.

How are collections enhanced by digital P2P?

Faster and more consistent payments are the outcome of digital P2P's automation of reminders, tracking of promises, integration with accounting systems, and enhancement of debtor interaction.

Is it possible to use P2P with any kind of customer?

Yes, P2P agreements are effective with all types of customers and may be customised according to factors like invoice size, payment history, and risk.

Does P2P support the upkeep of client relationships?

Indeed, it encourages civil discourse and adaptable repayment plans, which can lessen disagreements and enhance retention over the long run.

Learn More: Voice AI, Risk Score, Operating Cash Flow