Autonomous Collections

Maximize collections, reduce cost to collect and increase operational efficiency with Genesis One—World’s first fully autonomous finance operations platform.

Features

AI-Driven Strategies

Our platform analyzes customer profiles, characteristics, and engagement to formulate collections strategies that would be most effective for that debtor profile, thereby increasing recovery rates.

Autonomous Outreach

Assign debtors accounts to our automated system with ease. Once assigned, the recovery process begins immediately with self adjusting communication and requires no manual intervention unless any dispute arises.

Customer Dashboard

Get a 360-degree view of every customer, including personal details, payment history, ongoing conversations, invoices, and so on. This real-time dashboard empowers teams to spot roadblocks, make data-driven decisions, and speed up collections.

Omni-Channel Communication

Implement a multi-channel approach to reach debtors through their preferred communication methods such as sms, emails, and calls, ensuring higher engagement and response rates.

End to End Management

Forget micromanaging—our automated collections platform handles everything from initial contact to final payment while using multiple communication channels. We also offer flexible payment plans to reduce the risk of bad debt and increase recovery.

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Impacts we create

Enhanced Recovery Rates

Our automated platform and effective negotiation strategies lead to higher monthly collections. This directly boosts your cash flow and improves your financial stability.

Customer Relationship Management

Human intervention during disputes or sensitive situations maintains and even strengthens customer relationships. This leads to better long-term customer retention and satisfaction.

Streamlined Operations

Automating debt recovery significantly reduces your staff's manual workload, allowing them to focus on more strategic tasks that drive business growth.

Increased Engagement Rate

Utilizing multiple communication channels enhances debtor engagement. This flexibility in communication reduces friction and promotes faster resolutions.

Explore similar solutions

Accounts Receivable Management

Automate routine tasks and enhance the entire receivables process, from invoicing to payment, ensuring timely collections.

Financial Reporting & Analysis

Transform traditional financial reporting processes by automating the generation of financial reports and balance sheets, as well as forecasting future cash flows.

AI Automation & Workflow Optimization

Formulate strategies and automate routine tasks, such as sending emails or messages, based on different segments or rules set by the collections team.

Advanced Risk Management

Identify potential delinquencies and risks by understanding customer sentiment and intent based on a set of parameters.

Customer Engagement & Self-Service

Allow customers to manage their accounts, view invoices, and make payments online, offering convenience and empowering them to handle many tasks independently.

Autonomous Collections

Maximize collections, reduce cost to collect and increase operational efficiency with Genesis One—World’s first fully autonomous finance operations platform.