Built for the standards CFOs actually get asked about.
Deploying an AI agent that touches payment data and executes financial workflows isn't a decision made on trust alone. It has to hold up under audit, regulatory review, and board scrutiny. FinanceOps Agentic AI is built and independently verified against the certifications finance, security, and legal teams expect from this category, both the ones we hold directly and the ones we inherit through certified infrastructure partners.
The seals your auditors ask about first.
Independently audited controls for security, availability, and confidentiality of customer data, the baseline your own auditors will ask about first.
Signed Business Associate Agreements, encryption, and access controls for protected health information across every collections and billing touchpoint.
Data subject rights, lawful basis tracking, and cross-border data handling as a default part of the platform, not a regional add-on.
Consent tracking, real-time DNC scrubbing, and immediate opt-out enforcement, built into the outreach engine itself, not layered on top of it.
Card data is processed exclusively through PCI-DSS Level 1 certified payment partners, so sensitive payment information never touches FinanceOps infrastructure directly. Reconciliation and collections workflows run entirely on tokenized transaction data, keeping raw card data outside our environment at every step.
Built for the regulatory reality of agentic AI.
The CFPB has stated explicitly that AI systems used in collections are held to the exact same FDCPA, Regulation F, TCPA, and UDAAP standards as human agents, there is no automation carve-off. FinanceOps is built around that standard directly:
Your compliance team can reconstruct exactly why the AI took a given action, before a regulator asks.
Compliance rules are set through the Strategy Builder, by your team, not us, and enforced automatically, never overridden by the AI.
Fair-treatment review is built into how the platform's decision logic is evaluated, the exact standard the CFPB applies to AI and human collectors alike.
Regulators are moving fast, the NCUA has named a Chief AI Officer, and multiple states have passed AI-specific disclosure legislation in the past year. FinanceOps is built to keep pace with that shift, not the compliance landscape inherited from traditional software.
Compliance is shared, not outsourced.
Deploying an AI agent redistributes your compliance obligations, it doesn't remove them. FinanceOps secures the platform itself, encryption, access control, audit logging, consent enforcement, so your team isn't building that from scratch. You retain responsibility for what only you can configure: which guardrails apply to which accounts, and how your SOPs map onto the Strategy Builder.
Our certifications tell you the platform is built correctly. Your configuration tells you it's being used correctly.
The questions procurement
actually asks.
Yes. FinanceOps maintains an independently audited SOC 2 Type II report covering security, availability, and confidentiality. It's available under NDA as part of your procurement or vendor risk review, not gated behind a sales conversation.
Card data is never processed or stored on FinanceOps infrastructure directly. All payment capture runs through Stripe and Nuvei, both PCI-DSS Level 1 certified processors, and FinanceOps' systems only ever interact with tokenized transaction data for reconciliation and reporting.
FinanceOps builds compliance limits, consent tracking, and escalation rules directly into the platform, and every action the AI takes is logged and traceable. That said, your organization retains responsibility for how those guardrails are configured for your specific accounts. We provide the infrastructure and the audit trail; your compliance team defines the boundaries it operates within, and both are documented, so liability is never ambiguous after the fact.
A signed Business Associate Agreement, not marketing language. If your organization handles protected health information, we execute a BAA before any PHI touches the platform, and encryption and access controls apply to every collections and billing touchpoint, not just the parts you'd think to ask about.
Data residency and retention terms are specified in your service agreement, not left to interpretation. On termination, you're entitled to a full data export, and we'll provide written confirmation of deletion timelines. Ask your FinanceOps representative for the current data processing addendum, it names storage locations and subprocessors explicitly.
You don't have to take our certifications at face value. Beyond the SOC 2 report itself, we provide access logs, incident history, and documentation sufficient for your own internal risk assessment. If your compliance team has a specific audit requirement our standard documentation package doesn't cover, tell us what you need and we'll scope it directly rather than pointing you back to a generic FAQ.
Get started with a compliance review.
If your team is starting a vendor risk assessment, the fastest path isn't another sales call, it's the documentation itself. Request our full compliance package and route it directly to whoever owns the review on your side.