Explore the policies and procedures behind our operations. Find the documents your review needs, build a set, and we will send it to your work email.
38 Policy documents·07 Areas of coverage·2026 Current collection
The complete collection
2026
FinanceOps policy package
All 38 documents with current versions, sent to your work email as one organized package.
38 documents · delivered by email
Certifications & Compliance Standards
The seals your auditors ask about first.
AICPA SOC 2 Type II
Independently audited certification
Independently audited controls for security, availability, and confidentiality of customer data, the baseline your own auditors will ask about first.
HIPAA Compliant
Legal compliance status · signed BAA
Signed Business Associate Agreements, encryption, and access controls for protected health information across every collections and billing touchpoint.
GDPR
Framework adherence · built into platform design
Data subject rights, lawful basis tracking, and cross-border data handling as a default part of the platform, not a regional add-on.
TCPA Compliance
Operational practice · enforced in-product
Consent tracking, real-time DNC scrubbing, and immediate opt-out enforcement, built into the outreach engine itself, not layered on top of it.
Real-time DNC · instant opt-out
PCI DSS
Inherited through certified partners
Card data is processed exclusively through PCI-DSS Level 1 certified payment partners, so sensitive payment information never touches FinanceOps infrastructure directly. Reconciliation and collections workflows run entirely on tokenized transaction data, keeping raw card data outside our environment at every step.
Suggested sets
A head start for your team.
Pick a set to select its documents, then request them in one email.
The documents
Explore the library.
38 of 38 documents
Select documents to request a custom set.
Compliance review
Everything your review needs, in one email.
Request the complete policy collection and route it straight to whoever owns the review on your side.
