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TEMPLATE

Ready-to-use Collections Templates for BNPL

Ready-to-use SMS, push notification, and email templates for BNPL providers to improve customer communication, manage short-cycle delinquency, and create consistent, compliant collections messaging across every stage of the installment cycle.

What's inside
  • Pre-due and due-date reminders built for SMS and in-app push, native to the checkout experience
  • First late notice templates that state fees plainly, without formal collections language
  • Short escalation reminders compressed into days, not months, matching BNPL's fast repayment cycle
  • Final internal notice framework, before an account is paused or referred to a third party
  • A formal FDCPA validation notice for post-assignment collections, built on the CFPB's Model Form B-1
  • Compliance considerations distinguishing first-party BNPL communication from third-party debt collection
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