How to use this checklist
Use the checklist to document the collection activity, account population, channels, vendors, review period, and responsible control owners. For each item, record its status, supporting evidence, exceptions, required action, and escalation owner. Test written procedures as well as account-level execution.
Scope
The FDCPA and Regulation F apply based on the entity, debt, conduct, and applicable statutory definitions. A checklist response does not establish compliance or replace a legal analysis of a particular account, communication, or collection program.
State law may add requirements or protections. Review applicable statutes, regulations, court decisions, licensing rules, court procedures, and contractual obligations before relying on the checklist.
Disclaimer
This checklist is for educational and operational planning purposes only. It is not legal advice and does not certify compliance with federal or state law. Review the checklist with qualified legal and compliance personnel before using it for a formal assessment.