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Credit Union Case Study

How LAFCU Collected $1M+ and Cut Delinquency 65%

See how LAFCU used governed AI to reach members earlier, resolve delinquent balances, and reduce manual collection work.

Pragas Nanthakumar, CEO & Co-founder1 min read
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Written by

Pragas Nanthakumar

CEO & Co-founder

Pragas spent over a decade in banking and capital markets before FinanceOps, trading credit and market risk at RBC Capital Markets, running operations at a high-growth startup, then leading treasury innovation and data strategy at Scotiabank and capital markets at Ramani.io. That path put him inside a problem CFOs feel but rarely say out loud: money owed to the business, sitting uncollected, quietly draining cash flow. That's the problem he built FinanceOps to solve, for credit unions, healthcare providers, and any CFO carrying that same risk. As CEO, his focus stays on one question, how does a business recover what it's owed without the cost or damaged relationships of a traditional collection agency. He writes on the economics behind recovery, cost to collect, DSO, and liquidity.

All articles by Pragas Nanthakumar
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