Credit Union Case Study

How LAFCU Collected $1M+ and Cut Delinquency 65%

See how LAFCU used governed AI to reach members earlier, resolve delinquent balances, and reduce manual collection work.

Pragas Nanthakumar, CEO & Co-founderAugust 21, 20261 min read

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Written by

Pragas Nanthakumar

CEO & Co-founder

Pragas Nanthakumar is the CEO and Co-Founder of FinanceOps. His experience in capital markets gave him a firsthand view of how operational gaps quietly weaken cash flow. He writes about debt recovery, liquidity, payments, and the future of finance operations, sharing practical perspectives on how governed Agentic AI can turn fragmented processes into measurable outcomes.

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