Arpita Mahato
Content Writer
Arpita Mahato is a fintech content writer at FinanceOps who enjoys making complex financial topics easier to understand. She writes about Agentic AI, collections, payments, servicing, compliance, and accounts receivable. Her articles connect industry developments with practical insights, helping finance and operations leaders understand challenges, evaluate solutions, and make more informed decisions.
The Payment Plans Your Team Is Offering May Be The Reason Customers Stop Paying
TL;DR - Payment plans break not because customers are unwilling, but because the plans were never calibrated to what they can actu…
The Ultimate Guide To Payment Processors For Debt Collection And Small Businesses
TL;DR In this guide, CFOs and collections leaders will learn: - What a payment processor for debt collection is and how it differs…
Why In-House Voice AI Fails in Payment Recovery
Blog Summary - Many companies are experimenting with in-house Voice AI to lower calling costs, automate outreach, and improve paym…
Why One Layer of Automation Is Not Enough in Debt Recovery
Blog Summary: This blog explains why relying on single-layer automation (email reminders, dialers, and workflow triggers) falls sh…
Why Early-Stage Collections Deliver the Highest ROI in 2026
Blog Summary: In this blog, we dive into why early-stage collections (the first 30-90 days of delinquency) offer the highest ROI i…
Florida’s 4-Year Debt SOL: Smarter Collection Strategies
Blog Summary: Florida’s four-year statute of limitations (SOL) determines when creditors can litigate, when collectors must pivot …
Understanding California's Rosenthal Fair Debt Collection Practices Act
Blog Summary: The Rosenthal Fair Debt Collection Practices Act (RFDCPA) is a key California law that safeguards consumers from unf…
Texas Debt Collection Laws 2026: Complete Compliance Guide
Blog Summary: Texas debt collection laws under the TDCA (Finance Code 392) remain some of the strictest in the U.S., with rigid co…
Mastering New York Debt Collection: NYDFS Compliance Guide
Blog Summary: In this blog, we will guide you through navigating NYDFS compliance, minimizing consumer complaints, and improving r…
Debt Collection Laws by State: FDCPA + Key Rules
Blog Summary: Debt collection laws in the U.S. differ widely across states. In 2026, compliance in collections has become an execu…
Why Human Oversight Matters in AI-Driven Debt Recovery
Summary: In this blog, we explore why human oversight remains crucial in AI-driven debt recovery. We discuss the risks of full aut…
AI-Powered Small-Balance Utility Debt Collection
Summary: In this blog, we explore why small-balance utility debt is so difficult to collect, what breaks in traditional collection…