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Insights on AI and the future of collections and receivables.

Research, data, and real results on AI-driven collections, for the teams deciding whether to build or buy.

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A bank finance executive reviews portfolio performance and governed AI workflows.
BANKING / CFO BUYER GUIDE 2027

AI Collections Software for Banks: The 2027 CFO Buyer Guide

A practical 2027 guide for bank CFOs and collections leaders evaluating AI collections software across governance, integration, se…

Arpita MahatoOct 1, 202611 min
A bank collections professional reviews a connected workflow linking account information, borrower communication, and payment resolution.
BANK COLLECTIONS / 2027 OUTLOOK

Bank Collections in 2027: From Manual to Agentic AI

Bank collections in 2027 will be shaped by how well teams coordinate account data, borrower communication, servicing, payment foll…

Arpita MahatoOct 1, 202610 min
A collections operations professional reviews a controlled AI workflow with account checks, policy gates, human review, and audit records.
FDCPA AI Compliance for Collection Teams

How Can Agentic AI Support FDCPA Compliance?

A practical guide to applying FDCPA and channel-specific controls in agentic collections, from pre-contact checks to exception rou…

Arpita MahatoSep 28, 202611 min
Illustration of controlled AI collections outreach with audit trails and human review
AI Collections Compliance for U.S. Banks

How Can Banks Govern AI Collections Compliance in 2027?

A practical 2027 governance guide for U.S. banks using AI in consumer loan servicing and collections outreach.

Arpita MahatoSep 28, 20269 min
AI Payment Recovery Platform

How to Evaluate an AI Payment Recovery Platform in 2027

Modern payment infrastructure can authorize transactions instantly, support multiple payment methods, and provide customers with s…

Arpita MahatoSep 25, 20269 min
Payment Recovery Automation

Agentic Payments: How AI Makes Payment Recovery Proactive

Payment infrastructure has become increasingly intelligent. Banks, credit unions, and fintech lenders have invested heavily in dig…

Arpita MahatoSep 25, 20269 min
CFO and finance colleague reviewing a payment reconciliation dashboard, with no readable screen data.
Payment Recovery Automation

Why Failed Payments Are Becoming a CFO-Level Revenue Problem

How CFOs can distinguish delayed cash from lost revenue, measure incremental payment recovery, and govern failed-payment workflows…

Arpita MahatoSep 23, 202612 min
A credit union advisor and member review a payment statement together in a calm, supportive setting.
Member-first Intelligent Collections

Why Credit Unions Need Early, Intelligent Collections

Learn why credit unions should treat early delinquency as a member resolution opportunity. Explore how technology, staff workflows…

Arpita MahatoSep 23, 20269 min
Enterprise AR Automation

Top Alternatives to Bill.com for Enterprise AR

Meta description: Compare Bill.com alternatives for enterprise AR automation, payment recovery, cash application, customer engagem…

Yogesh JeswaniSep 21, 20269 min
Rigid automated reminder cards breaking into an adaptive, governed collections decision network for banks
Automated Dunning

Automated Dunning Is Dead. Agentic Collections Has Arrived.

Automated dunning can send the next reminder. Agentic collections can decide, act, verify, and escalate within bank-defined contro…

Yogesh JeswaniSep 15, 202612 min
AI payment collection agent connecting account risk, member contact, two-way conversation, payment arrangements, successful payment, and ledger reconciliation
Payments · Feature Education · 2026

What Is an AI Payment Collection Agent ?

Learn how an AI payment collection agent uses seven connected capabilities to help U.S. banks and credit unions resolve and reconc…

Arpita MahatoSep 15, 202612 min
Agentic AI orchestration layer connecting invoices, customer communications, risk signals, payments, and ledger reconciliation
Banking and Credit Union Leadership · 2026

Why Agentic AI Is the Future of Accounts Receivable

Pragas Nanthakumar explains why banks and credit unions need governed agentic AI to turn delinquency signals into faster, accounta…

Pragas NanthakumarSep 15, 202612 min